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    Data Dictionary

    Explore standardized definitions, formulas and usage guidance for key ecommerce performance metrics.

    Trivas Metrics

    Conversions ValueGross MarginChargeback RateImpression ShareiROASCOGSNet MarginGlance ViewsAverage Win RateCVREngagement Rateengaged sessionOpen RateClick RateOrder RateOpt-Out RateDelivery RateClick-Through RateAverage Churn RiskPredicted CLVTotal SalesImpressionsItems per CustomerTotal Views (LIVE)Items SoldLIVE GMVNet SalesGross SalesMERAd SpendROASGMV per CustomerLIVE SessionsNew Followers (LIVE)Units SoldAOVDiscount RateTaxCancellation RateTotal OrdersSKU OrdersTotal CancellationsConversion RateACOSCost Per ClickConversionsClicksTotal CustomersCreator LIVE-attributed GMVASPCPACACMRRChurn RateGross ProfitAffiliate Creators (LIVE)Return RateReturning Customer RateOrder Accuracy RateCSATDispute RateTACOSConversion ValuestringGMVVideo GMVBuy Box Percentage
    Discount Rate

    Overview

    Measures the percentage of revenue reduced through discounts relative to gross sales. Essential for understanding promotional impact and margin control.

    Formula

    Discount Rate = (Total Discount Amount ÷ Gross Sales) × 100

    Insights and Actions

    • Track how discounts influence sales volume.
    • Identify if heavy discounts are hurting profitability.
    • Evaluate if discounts are driving repeat purchases.
    • Optimize discount levels for maximum ROI.
    • Compare discount rates across periods to detect overuse.

    Detailed Breakdown

    • Discount Rate Total Discount Amount
    • Gross Sales= Gross Sales = Net Sales + Discount Amount
    • 100

    Suggested Dimensions

    CampaignProduct / SKUChannelCustomer TypeRegion

    Related Metrics

    Gross SalesNet SalesTotal SalesAOV

    Example Use

    Prompt
    What was the discount rate last month?
    Response
    Discount Rate for Last Month — 8.7%

    Query

    SELECT SUM(discount_amount) * 100.0 / NULLIF(SUM(net_sales_amount + discount_amount), 0) AS discount_rate FROM orders WHERE order_date BETWEEN :start AND :end;
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