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    Data Dictionary

    Explore standardized definitions, formulas and usage guidance for key ecommerce performance metrics.

    Trivas Metrics

    Conversions ValueGross MarginChargeback RateImpression ShareiROASCOGSNet MarginGlance ViewsAverage Win RateCVREngagement Rateengaged sessionOpen RateClick RateOrder RateOpt-Out RateDelivery RateClick-Through RateAverage Churn RiskPredicted CLVTotal SalesImpressionsItems per CustomerTotal Views (LIVE)Items SoldLIVE GMVNet SalesGross SalesMERAd SpendROASGMV per CustomerLIVE SessionsNew Followers (LIVE)Units SoldAOVDiscount RateTaxCancellation RateTotal OrdersSKU OrdersTotal CancellationsConversion RateACOSCost Per ClickConversionsClicksTotal CustomersCreator LIVE-attributed GMVASPCPACACMRRChurn RateGross ProfitAffiliate Creators (LIVE)Return RateReturning Customer RateOrder Accuracy RateCSATDispute RateTACOSConversion ValuestringGMVVideo GMVBuy Box Percentage
    AOV

    Overview

    Average Order Value (AOV) measures the average amount spent per transaction. It helps assess customer purchasing behavior and pricing effectiveness.

    Formula

    AOV = Net Sales ÷ Total Orders

    Insights and Actions

    • Tracks how much customers spend on average.
    • Identify tactics to increase AOV through bundles or add-ons.
    • Evaluate the impact of price changes on customer behavior.
    • Higher AOV during promotions signals successful targeting.
    • Helps project total sales based on order volume trends.

    Detailed Breakdown

    • Aov Net Sales
    • Total Orders= Total Orders = Count of unique order IDs

    Suggested Dimensions

    ChannelCampaignCustomer TypeRegionDevice

    Related Metrics

    Net SalesUnits SoldConversion RateROAS

    Example Use

    Prompt
    What’s our average order value for this week?
    Response
    AOV for This Week — $48.75

    Query

    SELECT COALESCE(SUM(net_sales_amount), 0) / NULLIF(COUNT(DISTINCT order_id), 0) AS aov FROM orders WHERE order_date BETWEEN :start AND :end;
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