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    Data Dictionary

    Explore standardized definitions, formulas and usage guidance for key ecommerce performance metrics.

    Trivas Metrics

    Conversions ValueGross MarginChargeback RateImpression ShareiROASCOGSNet MarginGlance ViewsAverage Win RateCVREngagement Rateengaged sessionOpen RateClick RateOrder RateOpt-Out RateDelivery RateClick-Through RateAverage Churn RiskPredicted CLVTotal SalesImpressionsItems per CustomerTotal Views (LIVE)Items SoldLIVE GMVNet SalesGross SalesMERAd SpendROASGMV per CustomerLIVE SessionsNew Followers (LIVE)Units SoldAOVDiscount RateTaxCancellation RateTotal OrdersSKU OrdersTotal CancellationsConversion RateACOSCost Per ClickConversionsClicksTotal CustomersCreator LIVE-attributed GMVASPCPACACMRRChurn RateGross ProfitAffiliate Creators (LIVE)Return RateReturning Customer RateOrder Accuracy RateCSATDispute RateTACOSConversion ValuestringGMVVideo GMVBuy Box Percentage
    CAC

    Overview

    Provides a clear view of customer acquisition cost and profitability.

    Formula

    Ad Spend ÷ Conversions

    Insights and Actions

    • Profitability Insight — Compare CAC with LTV to ensure sustainability.
    • Budget Efficiency — Track which channels acquire customers most affordably.
    • Scalability Analysis — Monitor CAC trends during growth phases.
    • Campaign Optimization — Detect costly or ineffective acquisition campaigns.
    • Strategic Benchmarking — Compare CAC across time, products, or regions.

    Detailed Breakdown

    • Ad Spend= Ad Spend = SUM(spend_amount)
    • Conversions= Total number of conversions during the selected period

    Suggested Dimensions

    ChannelCampaignRegionCustomer Type

    Related Metrics

    CPAMERLTVROAS

    Example Use

    Prompt
    What was our average CAC last quarter?
    Response
    Average CAC for Last Quarter — $45.50

    Query

    SELECT COALESCE(SUM(spend) / NULLIF(SUM(conversions), 0), 0) AS cac FROM spends WHERE spends_date BETWEEN :start AND :end;
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