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    Platform features/Leadership Hub
    Leadership Hub

    The CEO and CMO dashboard, with the AI brief on top.

    Leadership Hub gives executives one page with two views. The CEO view covers sales, channels, ads and retention. The CMO view covers channels, campaigns, the marketing funnel and paid versus organic website performance. One period switch compares the last complete week, month, quarter or year with the one before it.

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    Built on your connected sales, ads, web analytics and customer data. Which channels appear depends on the integrations your brand has connected.

    Trivas · Leadership Hub
    The leadership review

    Executives get numbers from five tools, and none of them line up.

    Sales sit in one report, ad spend in another, traffic in a third. Before a Monday check-in or a board meeting, someone rebuilds the same comparison by hand, and the periods rarely match.

    Periods that don't match

    One report is month-to-date, another is last week, a third is a rolling window. Comparing them tells you very little.

    Sales and marketing in separate worlds

    The CEO wants GMV and cancellations. The CMO wants ROAS, CAC and the funnel. Each gets a different spreadsheet.

    Numbers without the story

    A KPI moves, and the follow-up questions start: which channel, which category, which campaign, which step of the funnel?

    What you see

    Inside the CEO and CMO views

    A CEO / CMO switch, a WoW / MoM / QoQ / YoY period switch and a Customize KPIs button sit at the top. Two pills show the current and comparison dates.

    Each tab describes one view, with its parts numbered.

    Five sections read top to bottom: the AI brief, seven business KPIs, sales by channel and category, ads performance, and customer retention.

    CEO view

    CEO view: business pulse, channels, ads and retention

    Five sections read top to bottom: the AI brief, seven business KPIs, sales by channel and category, ads performance, and customer retention.

    1. 01

      Executive Persona View

      An Executive Brief written as prose and a numbered Top Key Insights list. Each insight has What Happened, Supporting Metrics, Why It Happened and Why It Matters. The card is hidden when no briefing exists.

    2. 02

      Business Pulse

      Seven KPI cards: Total GMV, Net Revenue, Total Orders, Blended AOV, Cancellations, Discount Given and Cancellation Rate. Each has a sparkline, the comparison and the change.

    3. 03

      KPI drawer

      Click any KPI to open a drawer with a daily trend chart and a table, with the current and comparison days lined up.

    4. 04

      Sales Channels & Breakdown

      A stacked bar of Revenue by Channel with a switch for GMV, Net Sales or Orders, plus a Dimension Breakdown table you can switch between Channel, Category, Sub-Category and Product.

    5. 05

      Breakdown table

      Previous GMV, Previous Net Sales, Current GMV, Current Net Sales, change in dollars and change in percent. Sortable, with a column chooser and a filter by name.

    6. 06

      Ads & Acquisition

      An Ads Performance bar chart by platform with a switch for ROAS, Spend or Revenue, and an Ad Spend vs Revenue area chart over the period.

    7. 07

      Customer Retention

      A New vs Returning donut, a Repeat Purchase Rate card and an Avg Order Frequency card. Click a card for its drawer.

    Capabilities

    What Leadership Hub does

    A view for each executive

    The CEO view follows sales, channels, ads and retention. The CMO view follows ad efficiency, campaigns, the funnel and website performance.

    Like-for-like comparisons

    WoW, MoM, QoQ and YoY always compare the last complete period with the one before it, with both date ranges shown.

    Clear KPI definitions

    Blended AOV is gross sales divided by orders. ROAS is conversion value divided by spend. MER is net sales divided by ad spend. TACOS is ad spend divided by net sales.

    Costs shown as costs

    Cancellations, Discount Given, Cancellation Rate, CAC and TACOS are treated as metrics where up is bad, and are shown in warning colours when they rise.

    A funnel across ads and web

    Impressions and clicks come from your ad platforms. Sessions, Add to Cart, Checkout and Purchases come from Google Analytics. Each step is shown as a percentage of the previous one.

    Drill into any number

    Open a KPI for its daily trend and table, a campaign bar for the platform page, or a breakdown by channel, category, sub-category or product.

    Totals that stay correct

    Total rows for ratios such as ROAS, CAC, Conversion Rate and Revenue per Visitor are recalculated from the underlying sums, never added up.

    Ask Wingman from any section

    A button on every section header opens the AI assistant with a prefilled question and the time period already included.

    Use cases

    Who uses it, and for what

    CEO or founder

    Opens the CEO view on a Monday with WoW selected, reads the brief, then glances at GMV and Cancellation Rate against the week before.

    CEO, quarterly review

    Switches to QoQ and breaks revenue down by Category to see which categories drove the change.

    CMO

    Opens Channel Performance to see which channel's ROAS fell, then moves to Campaign Performance on the CAC view to find the campaign behind it.

    Growth or performance marketer

    Reads the Marketing Funnel to spot the largest drop-off, for example between Add to Cart and Checkout.

    Ecommerce lead

    Checks Repeat Purchase Rate against last period and uses the New vs Returning donut to see the customer mix.

    Impact

    What changes for your leadership team

    One page for the review

    Sales, ads, funnel and retention sit side by side against the previous comparable period, instead of in separate reports.

    Everyone reads the same numbers

    Fixed KPI definitions and complete-period comparisons mean the CEO and CMO are looking at the same facts.

    From the number to the question

    Drill into a KPI, a channel or a campaign, or ask Wingman about a section, without leaving the page.

    Good to know

    What it needs, and what it doesn't do

    What it needs

    • Connected sales data for Business Pulse and Sales Channels, and ad platform data such as Google Ads, Meta Ads or Amazon Ads for the ads and marketing sections.
    • Google Analytics for Sessions, Add to Cart, Checkout and Purchases in the funnel and for website performance.
    • Customer data from your store for the Customer Retention section.
    • Section access granted to each team member, since each section has its own permission.

    What it doesn't do

    • It compares complete periods only. It does not show period-to-date figures.
    • The Google Analytics half of the funnel is site-wide, so the ad platform dropdown cannot filter it.
    • Which channels and platforms appear depends on the integrations your brand has connected.
    • The AI executive brief appears only when a briefing exists for the period.

    Frequently asked questions

    Related

    AI Wingman

    Ask questions about your numbers in plain language.

    Weekly brief and reporting

    A weekly edition built from your data, ready to edit and export.

    Trivas BI and Reporting

    Dashboards and reports across your channels.

    See your own Leadership Hub.

    Book a short walkthrough and we will show the CEO and CMO views on your data.

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