A campaign spikes to 8x ROAS for one day. One order, $4,000, from a customer who bought your entire catalog in one cart. A marketer sees the number the next morning, shifts 30% of budget toward that campaign the following week, and waits for the magic to repeat.

It doesn't. The campaign settles back to its normal 2.5x, and now a third of the budget is misallocated based on a fluke.

That's a ROAS outlier: a data point that deviates sharply from a channel's normal performance range because of a one-time event (a viral post, a bulk order, an attribution glitch, a tracking outage) rather than any real change in efficiency. The problem isn't that outliers happen. They happen constantly. The problem is mistaking them for trends, which leads to premature budget reallocation on one end and panic cuts on stable channels on the other.