Connect your loyalty data with Trivas
Trivas streams your Smile.io loyalty program data to create unified customer retention analytics. Track points, rewards, VIP tiers, and referral performance with real-time insights across all customer touchpoints.
Connect Smile.io
What Trivas syncs from Smile.io
We backfill history and listen to webhooks in near real time. Your loyalty program data, member activities, and reward events are modeled and joined with commerce data for comprehensive retention analytics.


How Trivas uses your Smile.io data
We normalize Smile.io objects and connect them to your commerce and customer datasets. Loyalty activities are enriched with purchase history, customer lifetime value, and engagement data for comprehensive retention analytics.
From point earning to reward redemption and tier progression, we create unified metrics so marketing, customer success, and finance teams work from the same loyalty truth.
Loyalty and retention metrics out of the box
Track member engagement, point earning patterns, redemption rates, and tier progression. Connect loyalty metrics to customer lifetime value and revenue impact for complete visibility into your retention programs.


Data-driven loyalty and retention insights
Measure loyalty program performance, member engagement, and referral effectiveness alongside revenue impact. Identify retention opportunities and program optimizations using unified customer and loyalty data.
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